Support center

Team jobs are available only to team leaders.
On the job details page, check if the job has a medal requirement.
If the team does not meet the medal requirement, team leader should guide team members to obtain the required medal first.
Once jobs are acquired, the team leader assigns them to team members for a trial.
Results will be available within 2 working days for manual audit jobs and immediately for machine audit jobs after trial work submission.
Contact information of the project manager (PM) will be provided on the job details page after the trial is passed.

The project manager will distribute a small amount of data for testing, which is to assess the team's understanding, cooperation, and quality.
Trial data will not be paid.

After the trial is passed, the platform will push the job order information to you.
The order includes job unit price, time limit, acceptance method, etc.
The order takes effect after confirmation from team leader.

Teams must complete and submit qualified data according to the project specification within the specified time.
Failure to do so may result in data release and non-payment.

The project manager initiates settlement only for accepted and qualified data.
Fees will be settled to your team account on Dataplus first.
Team leader can then withdraw the funds to the team's actual account.
Settlement occurs in two stages: down payment after initial inspection is passed, and balance after final inspection is passed.

For corporate teams, after initiating a withdrawal through our platform, please contact our purchasing specialist to submit your corporate invoices for review.
Once the corporate invoices are approved, the deposit can be withdrawn to your corporate account.
For individual teams, you can directly initiate withdrawals without invoice and then wait for review.