# How do you retrieve a password lost
- Please visit the home page of Dataplus and click Login at the top-right of corner.
- Then click Forgot Password.
- Fill in your email address , and then you will receive a verification code after you click Get Code.
- Last, you can set up a new password.
Note your password must meet the following requirements:
- Be 8-32 characters long
- Contain at least 1 number
- Contain at least 1 upper case letter
- Contain at least 1 lower case letter
- Contain one of the following special
- characters:@#!$%&+=-_